There is no second thoughts to the fact that social media has changed everything today. While your personal life has Facebook to stay in touch with your friends Greedy Williams Browns Jersey , you are not very likely to meet them in person.
Business world is no different. Today, more and more businesses are replacing customer care phone lines for FAQs and chatbot. Instead of getting an answer in minutes, a customer is now given a plethora of links to search for before he finally gives up.
This is an increasingly disconnected yet connected world, and If there is one thing you can do to stand apart from your competitor is to connect with your customers.
Be seen
Companies are hiding behind websites. Most of them refrain from publishing their email addresses and phone numbers. There are only forums and FAQs to get in touch with them and human contact is no more there. So, if you want to be seen and if you want to be unique 鈥?make sure you are seen by your customers. They should be able to reach you through phones, email addresses as well as physical address whenever possible. You can even resort to Skype and live chats.
Customer service comes first
While all businesses worry about having a flashy website, latest designs are just a fad. While it does pay to be updated and stylish but it should not be done at the expense of your customer service. So, be active of social media websites and know what mode your customers prefer to stay in touch with you.
Be available for your clients and have real people available to talk and help them when required. Have your contact details shown on your website and respond to customer queries asap.
Even though customers want to and in fact prefer to shop online, they still need a human touch when it comes to customer service.
They prefer old fashion ways of customer service though the patience of waiting for response has gone way down.
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Don?t Blame Yourself for Failures in Network Marketing Marketing Articles | November 15, 2007 When looking for an internet marketing company to work for, it is important to understand the foundation it is built upon.? It isn't always your fault if you don't succeed.
Building a home business using network marketing has become increasingly popular.? However, statistics are showing that over 90% of them have failed.?
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While there is not a single reason that can be targeted for this failure rate, it is commonly found that the business models that compose network marketing are undoubtedly weak.? Consequently, from the beginning there are a number of challenges that you will inevitably face.???
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To point out the reasons behind network marketing failures, it?s important to see what the industry is made up of.? You?re probably familiar with how it works; from the training to three-way calls to hyped up company events, it all seems very promising.? Nonetheless, in the end, nothing proved itself beyond a failure.? From that point on, you get down on yourself while wondering what you did wrong.? Yet, it all comes down to the fact that you only failed because the network marketing company has not invested in your initial commitment to them.? They have failed to support you because their business model lacks integrity.
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Another element to think about is the companies that house multi-million dollar home offices.? Many times there are pictures on the company?s website.? Do you ever wonder how these are funded?? It all goes back to the compensation plan.? In network marketing, there is no additional form of revenue other than the compensation plan.? It is a staggering thought that you will not benefit from the money used, because of how the plan is designed.
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Furthermore, there are still unfortunate insights to be revealed.? Have you ever thought about all the things that go into supporting a massive home office?? Think about what it needs:? cleaning staff, grounds attendants, electric and water bills?etc.? What about workman?s compensation, employee benefits like vacation or sick leave and 401k plans?? You?re probably getting the picture?these things will only be funded by the compensation plan!?
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Sadly, you and all the other representatives will never step foot in your network marketing company?s home office building, but the building and maintenance costs come out of your pockets.? And think about the future expenses.? Do you guess that they will be greater or less than what?s being used right now?? Clearly, the expenses will expand because of the business model that is in place.
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Something else to consider is the location of your company?s warehouse.? Have you thought about where it?s located?? It is typical that most cities have certain areas called warehouse districts, which usually mean that the cost and rent are low.? Therefore, one would think that it would be a pretty good idea to put company stock in these areas.? Yet, it does not always look like this.? Some warehouses are located right next to their home offices.? Besides providing a remarkable outward appearance, it honestly is a complete misuse of funds.